Nissan's OCS is a POS
- Errors in the Occupant Classification System (OCS) can cause the airbag to deploy when it shouldn't, or not deploy when it should.
- Owners often first notice this problem because of an always-on or flashing airbag "disabled" warning light.
- The issue has been recalled multiple times but the problem is so widespread parts can be difficult to come by.
When you first sit in a car's seat, what do you think about? I'm guessing how soft it is, how much lumbar support it provides, or how close it sits to the dashboard. I doubt you give very little thought to the number of sensors under your tush.
This system of sensors is known as the Occupant Classification System (OCS). I would have gone with butt sensor system (BSS), but maybe that's why I don't have a job in marketing. Anyway the OCS is there to detect if an adult or child is sitting in the front seat. Airbags are dangerous to children and need to be turned off, whether a child should ever be in the front seat is a discussion for another day.
Think of the OCS as a sophisticated on / off switch that you don't have to aren't supposed to have to think about. But that's not the case for Nissan and Infiniti owners.
How OCS Works ∞
When you park yourself in a seat, a pressure sensor measures your weight. The OCS doesn't just detect weight, however. It also reads your seat's position (distance from dash), if your seat belt is on (it always is, right?), and how much tension is on the seat belt.
All this data is passed to an Electronic Control Unit (ECU), which then sends information to the airbag system.
If the seat is empty, has a bag of groceries, or is occupied by a child, you'll see a yellow, dashboard (or console) light indicating the passenger airbag is disabled.
Side note: it's normal for all warning lights to come on when first starting the car as part of the start-up process. They usually stay on for 7-seconds, or so.
Once an adult sits down the system is activated, airbags can combine OCS data with split-second information from crash sensors and determine if the airbag should deploy at full speed, partial speed, or not at all. Whatever will keep you safest, statistically.
A Quick Note on Newer OCS Technologies ∞
Even with all that data, the OCS can get it wrong. There are numerous complaints from smaller-than-average adults who say their OCS won't turn on the airbags when they sit down. And then, of course, the opposite is true with larger-than-average kids – an alarming thought.
To get around this, some modern / fancy cars are experimenting with optical sensors, plus respiration and heartbeat monitors.[1]
Airbag Warning Light Always On or Flashing ∞
A common complaint from Nissan and Infiniti owners is their airbag "disabled" warning light is always on, or it flashes on / off as they drive. The sensors simply don't appear to be working.
And with adults in the front-passenger seat, it's disheartening to see that airbag off light.
The Recalls ∞
Nissan first issued an OCS recall back in 2013 for 82,000 vehicles. At the time, the automaker said the sensors "may have been manufactured out of specification" and could be permanently suppressed.
A year later, in 2014, Nissan issued a much larger OCS recall for 1 million vehicles. Not only was this an admission that the problem was more widespread than they let on, but they also admitted that the fix for the previous recall never worked.
"Nissan says a combination of factors could cause the problem, such as high engine vibration at idle when the seat is initially empty and then becomes occupied. Even the posture of the passenger could cause the air bag to deactivate."
A third recall came in November 2015. Nissan placed the blame elsewhere on the supply chain:
"[the supply chain] caused incorrect occupant classification control unit parts to be installed on vehicles that received the incorrect part after the March 2014 recall was completed. There are also vehicles that were not part of the March recall but received the wrong part from other repairs."
Vehicles involved in the various recalls ∞
Make | Model | Years |
---|---|---|
Infiniti | JX35 | 2013-2016 |
Q50 | 2014-2016 | |
QX60 | 2013-2016 | |
Nissan | Altima | 2013-2016 |
LEAF | 2013-2016 | |
Murano | 2015-2016 | |
NV200 | 2013-2016 | |
Pathfinder | 2013-2017 | |
Rogue | 2014-2017 | |
Sentra | 2013-2016 |
Parts unavailable, fixes not working ∞
Depending on how you look at it, recalls are good news – it means Nissan is acknowledging a safety issue exists and is responsible to find a solution.
However, the problem is the lack of a working solution for millions of owners. To date, owners report they are still waiting for an adequate supply of repair parts and, in some cases, have been told to disconnect the airbag until a part can be secured.
Some have noted the importance of telling your local dealership that the "yellow passenger airbag light is on even when an adult is in the passenger seat."
Airbag Warning Light Lawsuit ∞
Shortly before the third recall, a lawsuit was filed blaming the automaker for failing to come up with a solution.
The lawsuit, Matthew Senci v. Nissan North America, Inc., said through warranty claims, owner complaints, and the early-2013 recall, it's clear the automaker has known about these issues since "at least" 2012. Yet, there doesn't appear to be a solution and the damaged OCS makes the car unsafe and hurts its resale value.
Lawsuits Regarding This Problem
Lawsuits about this problem have already been filed in court. Many times these are class-action suits that look to cover a group of owners in a particular area. Click on the lawsuit for more information and to see if you're eligible to receive any potential settlements.
Matthew Senci v. Nissan North America, Inc.
3:2015cv00681Case Filed
Plaintiff Matthew Senci filed the proposed class-action lawsuit that alleges the vehicles have occupant classification system software that can incorrectly classify a front passenger seat as empty when it's occupied by an adult passenger. The error can cause the airbag to deactivate and fail to deploy in a crash.
Generations Where This Problem Has Been Reported
This problem has popped up in the following Nissan generations.
Most years within a generation share the same parts and manufacturing process. You can also expect them to share the same problems. So while it may not be a problem in every year yet, it's worth looking out for.
5th Generation Altima
- Years
- 2013–2018
- Reliability
- 54th of 54
- PainRank™
- 59.71
- Complaints
- 1484
1st Generation Leaf
- Years
- 2011–2017
- Reliability
- 21st of 54
- PainRank™
- 3.79
- Complaints
- 31
3rd Generation Murano
- Years
- 2015–2020
- Reliability
- 28th of 54
- PainRank™
- 6.37
- Complaints
- 90
1st Generation NV200
- Years
- 2013–2020
- Reliability
- 14th of 54
- PainRank™
- 2.24
- Complaints
- 51
4th Generation Pathfinder
- Years
- 2013–2020
- Reliability
- 41st of 54
- PainRank™
- 16.72
- Complaints
- 446
2nd Generation Rogue
- Years
- 2014–2020
- Reliability
- 46th of 54
- PainRank™
- 22.56
- Complaints
- 431
6th Generation Sentra
- Years
- 2007–2012
- Reliability
- 40th of 54
- PainRank™
- 15.61
- Complaints
- 241
Further Reading
A timeline of stories related to this problem. We try to boil these stories down to the most important bits so you can quickly see where things stand. Interested in getting these stories in an email? Signup for free email alerts for your vehicle over at CarComplaints.com.
Anyone else getting the feeling there's a major issue with Nissan's Occupant Classification System (OCS)?
For roughly the 103rd time – ok, 4th – Nissan is recalling their defective OCS. And this one is a doozy at 3.8 million vehicles.
"Nissan says the occupant classification systems in the front passenger seats can turn off because the systems classify an adult as a child or classify a seat as empty even if an adult is in the seat."
That will disable the airbags for someone who really needs it.
"Nissan says in the case of a child classification, the system is designed to illuminate the airbag light indicating the airbag is turned off. However, if the initial classification is “empty seat,” the light will not illuminate and there is no indication that the airbag is suppressed."
Does any part of this thing work?
Nissan has been accused of covering up the OCS issue and issuing repairs that didn't work in a lawsuit.
keep reading article "For the Love of Everything, Nissan Issues Another Massive OCS Recall"Earlier this year Nissan was sued for issuing Occupant Classification System (OCS) recalls without a working solution.
Well, Nissan just issued its third recall for the faulty airbag sensors ... hopefully this time with a solution that, you know, works.
"Nissan blames the problem on a supply chain error that caused incorrect occupant classification control unit parts to be installed on vehicles that received the incorrect part after the March 2014 recall was completed. There are also vehicles that were not part of the March recall but received the wrong part from other repairs."
The latest round includes the 2013-2015 Altima, Pathfinder, the 2013-2014 Sentra, and Infiniti vehicles as well.
keep reading article "With the OCS Lawsuit Pending, Nissan Issues Another Airbag Warning Light Recall"Nissan's Occupant Classification System (OCS) has been the subject of two recalls in the past couple years, but a lawsuit says the fixes aren't working.
Plaintiff Matthew Senci filed the proposed class-action lawsuit that alleges the vehicles have occupant classification system software that can incorrectly classify a front passenger seat as empty when it's occupied by an adult passenger.
The error can cause the airbag to deactivate and fail to deploy in a crash and the lawsuit alleges Nissan has known about the problem since at least 2012 due to complaints and warranty claims.
The first "limited" recall was in February 2013, but the fix was ineffective. A second, larger recall was announced in March 2014, but once again the lawsuit says the fix didn't do diddly.
The lawsuit, Matthew Senci v. Nissan North America, Inc., accuses the automaker of unfair and deceptive acts and seeks damages for the decreased value of the cars.
keep reading article "Nissan Sued Over Faulty Occupant Classification System (OCS) And Airbag Warnings"It's March and that means it's time for Nissan's annual screwing up their airbags event.
Just take a look at this not so glorious run from the last few years.…
keep reading article "Nissan Owners Still Having Airbag Problems After OCS Recall"Nissan is recalling 1 million vehicles because a defective Occupant Classification System (OCS) might stop the passenger-side frontal airbags from working.
If that sounds familiar, it's because they issued the same – albeit smaller – recall last year. But now Nissan admits the problem is more widespread than they anticipated and their previous fix didn't work.
The OCS is supposed to turn on the airbag when there's an adult in the front passenger seat. but it's malfunctioning.
"Nissan says a combination of factors could cause the problem, such as high engine vibration at idle when the seat is initially empty and then becomes occupied. Even the posture of the passenger could cause the air bag to deactivate."
The recalled cars include the 2013-2014 Altima, LEAF, Pathfinder, Sentra, the 2013 NV200, plus additional Infiniti vehicles. It is expected to begin in April 2014.
keep reading article "Nissan Admits Their Prior OCS Fix Didn't Work, Expands Recall to 1 Million Cars"Nissan is recalling 82,000 vehicles for a faulty Occupant Classification System (OCS) that could cause the passenger-side frontal airbags to fail in a crash.
The automaker says sensors within the passenger occupant detection system may have been manufactured out of specification which could cause the air bag to be suppressed permanently.
The affected vehicles include the 2013 Altima, LEAF, Pathfinder, and Sentra. It also includes the Infiniti JX35.
The recall is expected to begin in April, 2013.
keep reading article "Passenger Airbags Aren't Deploying Because of a Faulty OCS"